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Time to Change Pledge
Here at Fazenda, we recognise the importance of every single one of us looking after our mental health just as much as we would our physical health.
Last month, we signed a pledge with 'Time to Change', so we would like to tell you a bit more about this movement and what this important pledge signifies, Fazendeiros.Who is Time to Change?
This fantastic, fast-growing social movement is all about working on the way people think and act when it comes to mental health. It's still commonplace for there to be stigma and discrimination around mental health topics, with many not considering it to be an important issue. 'Time to Change' are working hard to alter those viewpoints completely. Many people dismiss mental health as something that won't affect them or someone they know, when in reality, it will affect 1 in 4 people each year.'Time to Change' wants to bring mental health to light, helping people to become aware of it and how important it is that we nurture not only ours, but that of our colleagues too.
They are working with schools and employers all over the country to raise awareness. In fact, they're currently working with more than 800 employers and supporting over 2000 schools!Why did we sign?
We recognise that mental health issues can affect anyone in any walk or life and in any industry. The hospitality industry with its long shifts, fast-paced & dynamic working environments, and anti-social hours has the power to be a catalyst for, or cause of, poor mental health of employees. We value the importance of good mental health, for our overall happiness and well-being. Because of this, the decision to sign the pledge and to put a plan into action came about; we realised as an organisation we needed to do more. We can’t just value good mental health, we need to actively create a culture where we can all talk about it as easily as our physical health, if we need and want to do so.To do this, we're evaluating and improving our employee policies and procedures, ensuring our managers are trained by experts on mental health in the workplace and we're also promoting awareness about the fantastic Hospitality Action to our team members. Additionally, we're introducing a new and very important role of 'Well-being Representative' into each restaurant who will lead communications and activities with the aim of breaking down any stigma towards mental health.
How we're raising awareness
Throughout July, our Managing Director Tomas Maunier visited each of our restaurant's teams to raise awareness about mental health, breaking down barriers to talking about issues and signing the pledge with each team. We thought it is important that we speak to as many people as possible in our teams to let them know that they are truly not alone, and that their mental health has our wholehearted support.We think that signing this pledge marks a major milestone for Fazenda. Tomás has started the conversation and we intend that our teams will continue it alongside the support from our Well-being Representatives and Managers in order to make a real positive change for our team members.
If you have any questions or comments, do share them with us below or over on Twitter, Facebook and Instagram.
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Please read all reservation terms stated on this page. By making a reservation with us you agree to our terms.
Reservation Terms
Online Reservations
Tables of up to 10 guests can be booked straight from our website (9 for Fazenda Birmingham and Edinburgh).For larger tables please contact [email protected], [email protected], [email protected], [email protected], [email protected] and our Reception Teams will be happy to help with your enquiry.
After making your reservation you'll receive a confirmation email. Should you not see this in your inbox after a few minutes please check your spam/junk folders. Do let us know if you have not received it and we'll be happy to help.
Dress Code
Our dress code is “elegant smart casual”. We do not require gentlemen to wear jacket and tie, however, we do not permit sportswear (gym wear) or beachwear.Children
We welcome children of all ages and believe we provide a great atmosphere for families to enjoy the restaurant experience. In the evening if guests wish to make a reservation with children under the age of 8 please do so for no later than 6pm (reservation durations vary depending on the number of guests so please note the reservation cannot go beyond 8pm). When making a reservation please count children in the total number of guests and let us know if you need a high chair or space for a pram/pushchair.
Please note: We politely request that children are always supervised and remain seated at the table to allow our teams and other guests to move around the restaurant safely and maintain physical distance.
Lastly, please note that children under 16 years of age need to be accompanied by an adult to dine.Cancellations & Deposits
We might require card details for some reservations. Your card will not be charged upon booking and your details will be securely processed by Stripe.If you no longer wish to keep your reservation, please let us know with as much notice as possible. Should you cancel your reservation or reduce the booking size less than 24 hours before your reservation date and time, a charge of £10.00 per guest will be processed.
Halal Selection
Halal reservations must be made at least 48 hours in advance.Allergens
The team at Fazenda take food safety very seriously and particularly so when it concerns allergens in food. On our website you can view allergen information on our Menu page. When visiting us you'll have access to it via our menus and also on our Market Table.Smoking
In line with legislation passed in 2007 Fazenda is a no-smoking restaurant. We do not allow e-cigarettes inside either.Pets & Guide Dogs
Animals are not accepted unless assisting guests with additional needs.Photography
Guests are allowed to take photos and videos for personal use inside the private dining room, gardens and on the terrace. At the moment we are not able to accommodate any photography requests for professional or educational purposes until further notice.FAQs
**What are your opening days and times? **
To view each restaurant opening times please click on Locations and choose your local Fazenda.Are you accepting walk-ins?
We are now accepting walk-ins once again.How can I make a reservation?
You can make a reservation via our website or by contacting your local Fazenda by clicking on Locations.Do I need to pay a deposit for my reservation?
We might require card details for some reservations. Your card will not be charged upon booking and your details will be securely processed by Stripe.If you no longer wish to keep your reservation, please let us know with as much notice as possible. Should you cancel your reservation or reduce the booking size less than 24 hours before your reservation date and time, a charge of £10.00 per guest will be processed.
Can I have drinks at the bar?
Absolutely, and reservations are not needed in advance for our bar areas.Are Christmas reservations available?
They are indeed, via our reservations page.