Meet Lowri - Assistant Manager at Fazenda Liverpool

This week we went to Liverpool and sat down over coffee with Lowri, one of our Assistant Managers there. We asked her a few questions so you'd be able to get to know her a little better, Fazendeiros.

Tell us your Fazenda Story

I joined Fazenda back in February of 2019 working as a Server on the floor. A few months later I moved to reception and quickly worked my way up mastering the department to land myself the role of Reception Manager! Although I thoroughly enjoyed my time on reception, I knew I was craving a new challenge and so when the opportunity for an Assistant Manager role presented itself, I grabbed it and didn't look back!

Please share with us one of the best guest experiences you have witnessed at Fazenda Liverpool.

Its not all about the grand gestures and going above and beyond for guests in an over-the-top way that are the ones people remember. The simplicity of kindness really goes so far.

A family once dined for a birthday celebration and were quite nervous about dining with their small toddler because they didn't want to disturb other guests. Around halfway through their experience, the child became quite restless and it was obvious the mother was feeling a bit overwhelmed. One of our Waitresses simply went over to her to chat and before we knew it had scooped up the little one on her hip whilst she took drinks orders and talked the family through side dish options. The little one was instantly consoled and thrilled to be involved with something. The waitress carried on serving the table and attending to the little one with notepads and giving her the pen to hold so the mother could have a 10 minute break to enjoy her meal. The feedback we received from the family following the reservation was so genuine and heartfelt and a few days later we received flowers addressed to our Waitress.

Your top recommendation/s to visit in your native Wales

Apart from the gorgeous coastlines and beaches you can find in Wales, you have to get yourself down to the following;

  1. Zip World. Its the longest and fastest zip line in the whole of Europe built in a quarry and the views and thrills are stunning. They also have additional trampoline mazes and parks inside caves.
    2)Snowdon in the highest mountain in Wales and such an outstanding area for natural beauty. Its one hell of a hike but getting to the summit above the cloud line is something else.
  2. My hometown of Llandudno has to be on this list. The perfect place for a day away, ice creams on the beach, shopping in a Victorian town or even just to people watch with a coffee on the pier. A gorgeous hidden gem on the coastline - even writing about it makes me want to go back and visit!

Share with us a recent achievement that makes you feel proud

I've recently just finished my 1st draft of a book Ive been writing for around 2 years. I really don't expect to go anywhere with it but just setting myself the goal of writing a whole book and coming out with a 1st draft feels incredible. If I ever publish it, you'll be the first to know!

Favourite Podcast

I'm one of those people that has to listen to something constantly whenever I'm doing anything, so I'm obsessed with podcasts. My favourite go to at the moment is one called Off Menu. It's hosted by 2 comedians who invite a guest to reel off their dream menu from start to finish including drinks, side dishes, desserts etc. It's completely hilarious and also leaves me starving after I spend an hour listening to them describe traditional home-cooked recipes from all over the world!

Favourite Fazenda meat, Destacados dish and dessert

I cannot go one working day without having our signature cap of rump 'Picanha', medium-rare. The addition of our Destacados menu has been my favourite change we've made here at Fazenda and the Vieiras (Scottish Queen Scallops) are just to die for. Maybe even paired with a sneaky glass of champagne really makes them come alive! For dessert I can't go without a few Brigadeiros paired with a coffee! Gorgeous Brazilian truffles that are just the right amount of sweet - if you haven't tried them yet they're a must.

We won't disagree with those choices! Don't forget to say hi to Lowri next time you're at Fazenda Liverpool.

Lowri - Assistant Manager at Fazenda Liverpool

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Before you book

Please read all reservation terms stated on this page. By making a reservation with us you agree to our terms.

  • Reservation Terms

    Online Reservations
    Tables of up to 10 guests can be booked straight from our website (9 for Fazenda Birmingham and Edinburgh).

    For larger tables please contact [email protected], [email protected], [email protected], [email protected], [email protected] and our Reception Teams will be happy to help with your enquiry.

    After making your reservation you'll receive a confirmation email. Should you not see this in your inbox after a few minutes please check your spam/junk folders. Do let us know if you have not received it and we'll be happy to help.

    Dress Code
    Our dress code is “elegant smart casual”. We do not require gentlemen to wear jacket and tie, however, we do not permit sportswear (gym wear) or beachwear.

    We welcome children of all ages and believe we provide a great atmosphere for families to enjoy the restaurant experience. In the evening if guests wish to make a reservation with children under the age of 8 please do so for no later than 6pm (reservation durations vary depending on the number of guests so please note the reservation cannot go beyond 8pm). When making a reservation please count children in the total number of guests and let us know if you need a high chair or space for a pram/pushchair.
    Please note: We politely request that children are always supervised and remain seated at the table to allow our teams and other guests to move around the restaurant safely and maintain physical distance.
    Lastly, please note that children under 16 years of age need to be accompanied by an adult to dine.

    Cancellations & Deposits
    We might require card details for some reservations. Your card will not be charged upon booking and your details will be securely processed by Stripe.

    If you no longer wish to keep your reservation, please let us know with as much notice as possible. Should you cancel your reservation or reduce the booking size less than 24 hours before your reservation date and time, a charge of £10.00 per guest will be processed.

    Halal Selection
    Halal reservations must be made at least 48 hours in advance.

    The team at Fazenda take food safety very seriously and particularly so when it concerns allergens in food. On our website you can view allergen information on our Menu page. When visiting us you'll have access to it via our menus and also on our Market Table.

    In line with legislation passed in 2007 Fazenda is a no-smoking restaurant. We do not allow e-cigarettes inside either.

    Pets & Guide Dogs
    Animals are not accepted unless assisting guests with additional needs.

    Guests are allowed to take photos and videos for personal use inside the private dining room, gardens and on the terrace. At the moment we are not able to accommodate any photography requests for professional or educational purposes until further notice.

  • FAQs

    **What are your opening days and times? **
    To view each restaurant opening times please click on Locations and choose your local Fazenda.

    Are you accepting walk-ins?
    We are now accepting walk-ins once again.

    How can I make a reservation?
    You can make a reservation via our website or by contacting your local Fazenda by clicking on Locations.

    Do I need to pay a deposit for my reservation?
    We might require card details for some reservations. Your card will not be charged upon booking and your details will be securely processed by Stripe.

    If you no longer wish to keep your reservation, please let us know with as much notice as possible. Should you cancel your reservation or reduce the booking size less than 24 hours before your reservation date and time, a charge of £10.00 per guest will be processed.

    Can I have drinks at the bar?
    Absolutely, and reservations are not needed in advance for our bar areas.

    Are Christmas reservations available?
    They are indeed, via our reservations page.

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