Terms & Conditions

DEPOSIT

All Reservations of 8 or more guests/Halal/Christmas bookings are confirmed by a deposit of £10.00 per guest.  Once a booking is made guests will receive an email confirmation with all details regarding deposit payments and the link to our website payments section.

RESERVATION CANCELLATIONS

All reservations confirmed by a deposit that are cancelled less than 3 days prior to the date of their booking will lose the deposit.

ALLERGENS

The team at Fazenda Bar and Grill have always taken food safety very seriously and particularly so when it concerns allergens in food.  In fact we have informally been supplying full allergen information to our restaurant guests for many years and are now pleased to do so under the formal structure of the new rules.  It has always seemed right to us for our industry to supply this important information on the food we serve to our guests. On arrival we can provide our guests with a detailed list of allergen information upon request.

PHOTOGRAPHY

Guests are allowed to take photos and videos for personal use inside the private dining room, gardens and on the terrace. If you wish to take professional photos please contact us to make an appointment via media@fazenda.co.uk

SMOKING

In line with legislation passed in 2007 Fazenda Bar and Grill is a no-smoking restaurant. We do not allow e-cigarettes inside either. We have an area outside where we do allow guests to smoke.

DRESS CODE

Fazenda’s dress code is “elegant smart casual”.  We do not require gentlemen to wear jacket and tie, however, we do not permit sportswear or beachwear.

CHILDREN

At Fazenda we welcome children of all ages and believe we provide a great atmosphere for families to enjoy the restaurant experience. In the evening if guests wish to make a reservation with children under the age of 8 please do so for no later than 6pm.

PETS AND GUIDE DOGS

Animals are not accepted unless assisting guests with disabilities